If you were supposed to get an email from the forum but didn't (e.g. to verify your account for registration), email Wes at stararmy@gmail.com or talk to me on Discord for help. Sometimes the server hits our limit of emails we can send per hour.
Today around 6pm ET, the server ST13 (our) was restarted and the site was down for about 5 minutes. Since I was on, I noticed almost immediately and contact their tech support. The wait was about ten minutes and by the time I got through, everything was good again. This host's best feature is its (so far) excellent reliability and thisis the first time this has happened, to my knowledge.