If you were supposed to get an email from the forum but didn't (e.g. to verify your account for registration), email Wes at stararmy@gmail.com or talk to me on Discord for help. Sometimes the server hits our limit of emails we can send per hour.
Sadly they've been broken for quite some time now and I haven't been able to figure out why. But I would rather have no polls than reinstall the forum and lose all the posts.