If you were supposed to get an email from the forum but didn't (e.g. to verify your account for registration), email Wes at stararmy@gmail.com or talk to me on Discord for help. Sometimes the server hits our limit of emails we can send per hour.
You have the tag, because you were once a GM, it reflects that you were given that level of trust and authority on the site. So even if you aren't running a plot. You still are entitled to the Banner