If you were supposed to get an email from the forum but didn't (e.g. to verify your account for registration), email Wes at stararmy@gmail.com or talk to me on Discord for help. Sometimes the server hits our limit of emails we can send per hour.
Indeed, these kinds of issues are still around even after numerous people have brought it up at different times. I agree with what wolf said but I don't think things will be changing for the better anytime soon.