To: Motoyoshi Tachiko, Shachō, Takeda Fleet, Fuku-Shachō Yugumo Corporation
From: Rana Mazati, Noval Heavy Industries
Motoyoshi-san,
Hello!
It is my pleasure to tell you that the delivery of all requested craft has been reported as complete! We performed an inspection of each craft upon delivery to confirm that they made it without a scratch.
Each craft has a built-in manual and tutorial mode that can guide your users through the craft's new features. We try to make our interfaces as intuitive as possible, but please understand that there may be some learning required.
If one of your craft requires maintenance, a maintenance manual has also been included in physical copy. It details the various components, replacement parts, wiring harness locations, and so forth. You are always welcome to bring one of the craft to us for maintenance at no charge. Additionally, for a small fee, we can send one of our technicians to a location of your choice.
As for the custom Starylyte-C, our representative Kirameku Enki has arrived with the craft to give a personal walk-through and answer any questions you might have. She is a highly capable individual and I'm sure you'll be pleased with her efforts.
Please let me know if you have any questions, concerns, or suggestions on how we can improve our service or offerings. We appreciate that you chose Noval for this request and we look forward to continuing to work together.
Thank you,
-
Rana Mazati
Senior VP of Aftermarket Sales
Noval Luxury Engineering, a division of Noval Heavy Industries